Welcome to our support center! We’re here to help, so please feel free to share the tickets here whenever you run into questions or issues. To make sure we can assist you as quickly and effectively as possible, include the following details in your ticket:
Clear Subject Line
A one-sentence summary of the problem (e.g., “Unable to upload invoice PDF”).Detailed Description
Step-by-step explanation of what you were doing and what went wrong. The more context, the faster we can diagnose the issue.Relevant Attachments
Screenshots, error messages, log files—anything that helps illustrate the problem.Desired Outcome
Let us know what you’re hoping to achieve or what solution you have in mind.
Once submitted, our support team will review your ticket and get back to you within 24 hours. Thank you for helping us serve you better! If you have any questions in the meantime, don’t hesitate to add them to your ticket—we’re always happy to help.